Shipping and Handling
- All orders are charged a flat rate of $9.00 per order for shipping within Australia, unless free shipping is being offered through a promotion.
- Shipping is FREE to VIP members when their cart totals $60.00+ (cannot be used in conjunction with any other offer).
- Orders are processed within 1-2 business days. Once your items leave our warehouse, please allow approx 5 working days to receive your items. You will receive an email confirming your goods have dispatched.
- Shipping is by hand for Sydney & Melbourne Metro orders (Aussie Wipes Vans), and usually via our vans for Canberra and Newcastle orders.
- Shipping is via Toll to customers outside of the above areas.
- Orders delivered to PO Boxes will be sent via Parcel Post which requires a signature on delivery unless specified at check out that the item may be left. If you aren’t at home to sign for the item you will be left a card to collect the items from your nearest Australia Post Office the following business day.
- Hand delivery, Toll and Parcel Post are a non-track and trace services. If your item(s) do not arrive within 10 business days after placing your order please email us quoting your invoice number.
- Unfortunately we can’t offer international shipping at this time.
- Orders can be submitted online either as a guest or as a registered customer.
- Registering an account has its benefits. If you are a first time shopper with Red Nose Baby Wipes, you will be able to create an account when you check out, which will enable you to track the status of your orders, view order history and make future checkouts easier.
- By registering, you are creating an account that only you may access by using your email address and a password that you have created. If you signed up on our email list, this does not mean you are a registered customer.
- You can also place an order by calling us during business hours on 1300 494 737.
- Orders are processed within 1-2 business days on receipt of order and payment. Once your items leave our warehouse, please allow approx 5 working days to receive your items. You will receive an email confirming your goods have dispatched.
- We accept PayPal, which allows you to pay by VISA, Mastercard, AMEX or your bank account. If you don’t have a PayPal account you can pay with your credit card.