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Returns

Return Policy

  • Buy with confidence! Customer satisfaction is our top priority at Red Nose Baby Wipes. We feel confident that we offer high quality health and hygiene products that are of the highest quality and standard.
  • However, if you are not completely satisfied with any of our products, please contact us on [email protected] or 1300 494 737 to arrange a replacement or refund.
  • We will be happy to honour a refund or exchange, excluding shipping, within 30 days of purchase.
  • Please retain original receipt for all returns and exchanges.
  • Partial refunds on all other returns will be at the discretion of Red Nose Baby Wipes.
  • In most cases we will collect items for refund or exchange.

Damaged or Faulty Items

  • If you receive an item which is damaged we will replace it, or refund you the full cost if you prefer. In most cases we will collect items for refund or exchange.
  • So that we can determine how best to proceed please contact us on [email protected] or 1300 494 737 to describe the issue.
  • After we have assessed the fault we will be in touch with you regarding the return, replacement or repair of the item.
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